'Syrena Luxury Caribbean' Heart Of Playa Del Carmen - Fast Wi-Fi - Sea Views | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Calle 6 Norte Bis., Playa del Carmen, Mexico, 77710

'Syrena Luxury Caribbean' Heart Of Playa Del Carmen - Fast Wi-Fi - Sea Views is a beachfront 5-star Playa del Carmen hotel featuring sea views and fast Wi-Fi. The property offers a fitness center, outdoor swimming pool, and a shared lounge, alongside free private parking. The hotel is located in Centro, known for its vibrant offerings and accessible landmarks.

Rooms & Amenities

The air-conditioned apartments at Syrena Luxury Caribbean include 1 bedroom, a living room, and a fully equipped kitchen with a fridge, kettle, and dining area. Each unit features a terrace with sea views and is equipped with a flat-screen TV and coffee maker. Guests benefit from free toiletries and towels during their stay.

Dining & Nearby Options

Dining options are available nearby, with several restaurants such as Kaxapa Factory (0.5 miles away) and Comet 984 (0.1 miles away) providing diverse culinary experiences. Guests can also enjoy barbecue facilities at the hotel. Popular points of interest like Museo Frida Kahlo Playa Del Carmen and the 3D Museum of Wonders are easily reachable.

Leisure & Services

Syrena Luxury Caribbean features leisure facilities, including access to a shared lounge and billiards. The hotel also offers a garden area and a patio for guests to unwind. Fitness enthusiasts can utilize the on-site fitness center during their stay.

Services & Transportation

Around the clock guidance is available at the reception, where staff speak English, Spanish, and Italian. Paid airport shuttle service to nearby Cozumel International Airport (12.5 miles away) is offered. Guests can also find various bus transport options such as colectivo and bus stations within walking distance.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Apartment

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Private pool

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Playa del Carmen1000 ft

Airports

Aeropuerto de Playa del Carmen (PCM)4300 ft

Cancun (CUN) 34.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Well-Equipped Rooftop Gym

“I was impressed with the rooftop gym that had all the equipment I needed for my workouts. With the stunning views of the ocean and the city, exercising here was truly a refreshing experience. It motivated me to keep fit while enjoying the beautiful surroundings!” view full review

Perfect Apartment Amenities

“The one-bedroom apartment offered fantastic amenities, including two ultra-fast Wi-Fi connections and a water cooler. This made my stay incredibly comfortable. I loved having all the conveniences of home while relaxing in paradise!” view full review

Luxurious Bathroom Experience

“The bathroom was spacious and beautifully designed. It featured modern fixtures and ample space, making it a pleasant area to unwind after a day of exploring. I felt pampered every time I used it!” view full review

Infinity Pool Paradise

“The infinity pool was a highlight of my stay. With amazing sea views and lovely sunsets, it was the perfect place to relax. I spent every evening by the pool, soaking in the vibrant colors of the sunset while savoring the tranquility of the moment.” view full review

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Billiard tables
Fishing

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Poolside snack bar
Outdoor dining area
Dinner

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's pool
Children's play area
Game room

Spa & Leisure

Infinity pool
Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa lounge
Solarium
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Calle 6 Norte Bis., Playa del Carmen, Mexico, 77710

Map view

Calle 6 Norte Bis., Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

2200 ft

Mall

Quinta Alegria Shopping Mall

3500 ft

Museum

3D Museum of Wonders

2100 ft

Night club

Coco Bongo

2200 ft

Av. Benito Juárez

Los Fundadores Park

3200 ft

Zona Arqueologica Playa del Carmen

3400 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

2100 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

2200 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

2200 ft

5ta Avenida

Galeria de Arte 5ta Avenida

2400 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

2400 ft

Beach

Playacar

3400 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

2600 ft

Gallery

Riviera Art Gallery

2800 ft

Gallery

La Galeria de Playa Art Gallery

3500 ft

Avenida entre 24 y 34 calles 5a

Caminarte

3500 ft

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

3700 ft

Aquarium

Aquarium Beach

2800 ft

Beach

Kool Beach Club

1.1 mi

Beach

Mamita's Beach Club

1.1 mi

Store

MEGA Soriana

2100 ft

Night club

Salon Salsanera

2300 ft

Beach

INTI Beach

2500 ft

15 Avenida Nte

Parque, Portal Maya

2000 ft

Shopping Area

Plaza Calle Corazon

2700 ft

Nearby

Museum

Museo Frida Kahlo Playa Del Carmen

1900 ft

Church

Nuestra Senora del Carmen Catholic Church

1800 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

2000 ft

Casino

Grand Riviera Casino

1400 ft

Night club

Club 01

1700 ft

Restaurants

3XL Burger

400 ft

Calle 8 Norte Entre Av. 25 y Av. 30 Frente a Walmart

Mi Rinconcito Colombiano

300 ft

Avenida 30 Esquina Calle 6 bis y 8 norte Sobre la Av 30 al lado de la escuela de ingles

Dulce Antojo

400 ft

Avenida 25 Esquina Con Calle 6 Local 1

Osteria De Roma

500 ft

Calle 6 Entre 20 y 25

La Casita

400 ft

Calle 5A Avenida North

Sakura Ramen

600 ft

Calle 8 between Av. 25 and Av. 20 Plaza mahaual

Churrasco's Parrilla Argentina

800 ft

Ave 115 Entre 28 y 30 Nte. EJido Playa Del Carmen

El Tapas & Company

1200 ft

Calle 10 entre Avenida 15 y 20 Plaza Municipal

Reviews and Ratings

Reviews from guests about their experience.

56%

loved their spa retreat and can’t wait to return.

5.6/10

Guest rating

Rooms

8.2

Location

9.4

Service

6.4

Dining

8.8

Daniel

United States, February 2025

5.0/10

I had a mixed experience at Syrena Luxury Caribbean. The apartment was spacious and looked great, but the service could really use some improvement. Clearer communication would have made things smoother, especially during check-in and when asking for extra items.

Rooms

8.0

The one-bedroom apartment was spacious and well-furnished, which I loved.

Service

5.0

I struggled to get assistance from the owner, and responses weren't as helpful or polite as I expected. The elevator situation was a hassle too, especially with all my luggage.

Location

9.0

It’s in a calm area, which was nice for relaxing after a day out. Plus, it's within walking distance to everything.

Dining

7.0

No on-site dining, but plenty of options nearby, especially for sushi and other cuisines.

Facilities

7.0

The amenities were decent, although I wish there had been extra supplies like bin bags and toilet rolls.

Louis

United States, January 2025

6.6/10

I had a mixed experience at Syrena Luxury Caribbean. The location was excellent, providing a quiet escape near vibrant dining spots. However, the service left much to be desired; I faced issues with communication and support during my stay. The apartment itself was spacious and well-designed, but I encountered some inconveniences that detracted from my overall enjoyment.

Rooms

8.0

The one-bedroom apartment I stayed in was spacious and visually appealing. However, there were several challenges, such as the complicated door lock and unclear directions for access.

Service

5.0

While I appreciated the location and amenities, the service was lacking. I struggled to get timely responses from the owner when issues arose, which left me feeling frustrated.

Location

9.0

The location is fantastic, as it’s centrally situated near great restaurants and just a short walk to the beach, making it both convenient and peaceful.

Dining

9.0

I found a great variety of dining options nearby, with amazing taco joints just a minute away. It was perfect for enjoying local cuisine.

Facilities

7.0

The rooftop pool was a lovely feature, and having access to laundry amenities on-site was convenient. However, the services felt more like an Airbnb than a hotel experience.

Roy

United States, January 2025

5.6/10

My stay at Syrena Luxury Caribbean was a mixed experience. The apartment was spacious and beautifully designed, which I loved, but there were some significant issues. The service lacked responsiveness and I encountered multiple communication barriers, especially regarding basic necessities. Overall, while the location was fantastic, the management could improve on customer care.

Rooms

5.0

The apartment was spacious and visually pleasing, but the door system was overly complicated and not user-friendly.

Service

5.0

The level of service was disappointing. Communication with the owner was poor, and I felt dismissed when I raised concerns.

Location

9.0

The location is fantastic, with great restaurants nearby and a quiet ambiance that made for a peaceful stay.

Dining

8.0

There were many dining options within walking distance, which was a huge plus. I enjoyed exploring local flavors.

Facilities

7.0

Facilities like the rooftop pool were nice, but the maintenance needs attention. Also, the availability of basic amenities like extra toilet rolls would be helpful.

Chris

United States, November 2024

5.2/10

I had a pleasant stay overall at Syrena Luxury Caribbean. The apartment was perfect, especially the amazing sea view and the infinity pool for watching sunsets. However, I encountered some service challenges, particularly with the responsiveness of the staff during my stay. 🌅

Rooms

10.0

The one-bedroom apartment was spacious and clean, providing a comfortable home base for my trip.

Service

7.0

While the front desk was active and helpful in organizing excursions, I experienced delays in communication, which detracted from the overall service quality.

Location

10.0

Located in a calm area, the hotel is just a short walk from everything in Playa del Carmen, making it super convenient for exploring.

Dining

10.0

I enjoyed the proximity to local dining options, especially some excellent Thai dishes nearby.

Facilities

8.0

The infinity pool and rooftop gym were great, but I did notice the pool may need some attention to maintain its quality for families.

Joseph

United States, October 2024

6.4/10

I had a great time at Syrena Luxury Caribbean, especially given its perfect location and excellent amenities. The ultra-fast Wi-Fi and rooftop infinity pool with amazing sea views really stood out. However, I found the door lock a bit complicated to use, which could be frustrating at times.

Rooms

10.0

The one-bedroom apartment was perfect and well-equipped with everything I needed. Plus, the convenience of having a washing machine and dryer was a nice touch.

Service

10.0

The staff was very friendly and responsive, especially the owner Andrea, who helped me arrange tours to Cozumel and Chichen Itzá. That added a lot to my trip.

Location

10.0

The place was perfectly situated; close enough to the beach and great restaurants, yet in a peaceful area. I felt very safe walking around.

Dining

10.0

Although I didn't dine in the hotel, I enjoyed just a short walk to some fantastic local restaurants, including a great taco spot just 2 minutes away.

Facilities

9.0

The rooftop pool and gym were fantastic. I enjoyed relaxing on the solarium while soaking in the sea view. Plus, having access to self-check-in made everything super easy.

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'Syrena Luxury Caribbean' Heart Of Playa Del Carmen - Fast Wi-Fi - Sea Views, Playa del Carmen

About the Hotel

Rooms & Amenities

Dining & Nearby Options

Leisure & Services

Services & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Location

Reviews and Ratings